Shipping policy
Shipping Policy
Last updated: 25/05/2026
Thank you for visiting and shopping at Prepper Soul Food. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: Next business day (order must be placed before 12pm)
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Prepper Soul Food is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the United States. Please check back for updates on international shipping availability.
Return Policy
Our return policy is outlined in our Return and Refund Policy. Please review this policy for more information.
Contact Us
If you have any questions about our Shipping Policy, please contact us at info@preppersoul.com. Our mailing address is: Prepper Soul Food, 104 Lorimer St, Brooklyn, New York 11206, United States